Privacy Policy for ExactSeq Genomics

Last Updated: December 28, 2024

This Privacy Policy ("Policy") explains how ExactSeq Genomics ("ExactSeq," "we," "us," "our") gathers, processes, and transfers your personal information through our website https://www.exactseqgenomics.com and any other platforms we operate that link directly to this Policy (collectively referred to as the "Sites").

Data Collection and Usage

We collect information from users of our Sites through active submissions (like registration or contact forms) and passive browsing activities. We are committed to ensuring that any data collected is not shared or sold to third parties, except as described in this Policy.

Voluntary Information Submission

When using some of our services on the Sites, you may be asked to register by filling out an online form. This may involve providing personal details such as:

• Your name
• Organization
• Contact details (email, phone)
• Address
• User identification and password
• Shipping addresses and payment information (for purchases)

We advise against submitting sensitive data unless necessary, as such information is provided at your own discretion and risk.

Automatically Collected Information

We also gather passive data through your navigation on the Sites. This data includes:

• The URL you arrived from
• The browser you’re using
• Your IP address
• Pages visited
• Time spent on our Sites
• Other browsing activity

Additionally, we use cookies to enhance your experience. You can disable cookies in your browser settings, but some functionalities may be limited.

Information Sharing

Your personal data will not be shared with third parties, except in the following circumstances:

• With your explicit consent
• To subsidiaries, partners, or service providers for operational purposes
• If required by law or a court order
• To prevent harm to any party
• In the event of mergers, acquisitions, or asset transfers

Legal Basis for Data Processing (Indian Visitors)

We process personal information based on consent, necessity to fulfill a contract, or legitimate business interests, unless overridden by your rights. Contact us for more information at privacy@exactseqgenomics.com.

Data Transfers

Data may be stored and processed globally, primarily in the United States, with appropriate safeguards to ensure compliance with applicable regulations.

Data Protection and Security Measures

We implement reasonable measures to safeguard your data. However, we cannot guarantee absolute security.

Your Rights Regarding Personal Data

You have the right to:

• Access, update, or delete your personal data
• Object to or restrict data processing
• Withdraw consent at any time

California residents may also request data portability and deletion.

Data Retention

We retain data as long as needed for business purposes or legal obligations, after which it is deleted or anonymized.

Modifications to This Privacy Policy

We may update this Policy to reflect changes. Please check the "Last Updated" date for updates.

Contact Us

For questions or to exercise your rights, contact us at:

ExactSeq Genomics
Email: privacy@exactseqgenomics.com